Are you passionate about IT hardware, troubleshooting, and customer service? Incredible Connection is hiring a Techxpert in Sandton, Gauteng, offering an opportunity to build your career in technology retail. This permanent role is ideal for an entry-level IT professional with technical knowledge, selling skills, and a customer-first mindset.
Quick Job Overview
| Key Detail | Information |
|---|
| Job Title | Techxpert |
| Company | Incredible Connection – Pepkor Lifestyle |
| Location | Sandton, Gauteng |
| Employment Type | Permanent |
| Experience Level | Entry Level |
| Industry | Retail |
| Functional Area | Information Technology |
| Posted | 09 September 2026 |
| Closing Date | 12 September 2026 |
What Will You Do as a Techxpert?
The Techxpert role combines IT technical support, troubleshooting, product knowledge, and sales.
Successful candidates will be expected to:
Diagnose and troubleshoot IT hardware problems.
Repair and maintain relevant computer hardware components.
Install and configure software for customers.
Support technical processes within the branch.
Help improve technical efficiency and productivity.
Provide knowledgeable assistance to customers.
Identify customer needs and recommend suitable technology products.
Use effective selling techniques to close sales.
Build strong relationships with customers and colleagues.
Communicate technical information clearly.
Handle customer concerns professionally.
Manage conflicts and stressful situations effectively.
Work toward branch and individual targets.
Follow Incredible Connection and Pepkor Lifestyle policies.
Maintain accurate and efficient work processes.
Use MS Office effectively.
Stay informed about relevant IT products and technical solutions.
Contribute to a positive customer experience.
Take responsibility for personal performance and development.
Who Should Apply?
This Techxpert job in Sandton is aimed at candidates with a combination of IT knowledge, customer service ability, and sales confidence.
Minimum Requirements
Applicants should have:
Matric / Grade 12.
CompTIA A+ certification – Essentials and Core.
A valid driver's licence.
IT hardware knowledge.
Experience or knowledge of hardware repairs.
Knowledge of software installations.
Strong troubleshooting ability.
Good verbal and written communication skills.
Strong interpersonal skills.
Customer service skills.
Selling ability and confidence closing sales.
Excellent MS Office skills.
Good stress-management skills.
Conflict-management ability.
Strong attention to detail.
A target-driven approach.
Good self-management skills.
Personal resilience.
Integrity and strong values.
A commitment to personal development.
The most critical technical skill is your knowledge of IT hardware components and their repair.
Knowledge of networking systems will be an advantage.
Candidates should also be able to understand and follow company processes, systems, branch structures, and operational procedures.
Why This Role Could Be a Great Career Start
This position can suit someone who wants to combine technology with customer interaction.
You will not only work with IT products. You will also develop valuable retail and commercial skills.
These can include:
For an aspiring IT professional, these skills can strengthen your future career options in technical support, IT retail, hardware support, networking, and related technology roles.
Insider Tips to Get Hired
1. Make Your IT Certification Easy to Find
Put your CompTIA A+ certification near the top of your CV.
Do not hide it at the bottom of your qualifications section.
Also mention practical experience with:
2. Show That You Can Sell Technology
This is not a purely technical position.
Incredible Connection also wants someone with selling skills and the ability to close a sale.
If you have worked in retail, customer service, sales, technical support, or a similar environment, explain how you helped customers choose products or solutions.
Use results where possible.
For example, mention sales targets achieved, customer-service experience, or successful product recommendations.
3. Make Your CV Customer-Focused
Your CV should show more than technical knowledge.
Highlight your ability to:
Communicate with different customers.
Explain technical issues simply.
Remain calm under pressure.
Resolve complaints.
Work toward targets.
Work independently.
Pay attention to detail.
This helps demonstrate that you can handle both sides of the Techxpert role.
How to Apply for the Incredible Connection Techxpert Job
The application process is straightforward.
Step 1: Prepare Your CV
Make sure your CV clearly includes your:
Contact details.
Matric qualification.
CompTIA A+ certification.
IT skills.
Hardware experience.
Software installation experience.
Sales experience.
Customer-service experience.
Driver's licence.
Relevant work experience.
Step 2: Check Your Information
Review your CV before submitting it.
Check for spelling mistakes and outdated information.
Make sure your technical qualifications are clearly listed.
Step 3: Submit Your Application Online
Applications should be submitted through the official vacancy page:
Apply for the Techxpert position at Incredible Connection
Step 4: Apply Before the Deadline
The vacancy was posted on 09 September 2026 and closes on 12 September 2026.
Because the closing date is close, interested candidates should avoid waiting until the final day.
Final Word for Job Seekers
If you have CompTIA A+ certification, IT hardware knowledge, troubleshooting skills, and confidence working with customers, this Techxpert vacancy could be worth considering.
The role offers a combination of IT, sales, customer service, and technology retail experience.
If you meet the requirements, prepare your CV carefully and submit your application before 12 September 2026.
Good luck with your application and your next career opportunity!
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