If you have experience in customer service, telesales, call centre supervision, or outbound sales leadership, this could be your next big career move! 💼📈
━━━━━━━━━━━━━━━━━━━
📍 POSITION: Level 2 Call Centre Sales Supervisor
🏢 Company: Fidelity Services Group
📌 Location: Midrand, Gauteng
🕒 Job Type: Permanent
📅 Closing Date: 01 June 2026
━━━━━━━━━━━━━━━━━━━
Why This Opportunity Stands Out
Fidelity Services Group is searching for a driven and energetic professional who can lead a team of outbound sales agents, improve customer retention, and help grow business revenue through reconnections, relocations, web leads, and sales appointments.
This role is ideal for candidates who enjoy:
✅ Leading and motivating teams
✅ Achieving sales targets
✅ Managing customer relationships
✅ Working in fast-paced call centre environments
✅ Coaching and improving team performance
Whether you already have supervisory experience or strong telesales leadership potential, this opportunity offers career growth within one of South Africa’s leading security and customer service organizations.
━━━━━━━━━━━━━━━━━━━
🎯 Minimum Requirements
━━━━━━━━━━━━━━━━━━━
✔ Grade 12
✔ Customer Service experience
✔ Sales experience
✔ Strong administrative skills
✔ Computer literacy (MS Office, Excel, Teams, Power BI)
✔ Excellent communication skills
✔ Ability to work under pressure and meet targets
⭐ Advantageous Skills:
• Call Centre supervisory experience
• Telesales or outbound sales management
• Cold calling experience
• Listener, Openscape, or Qlik Sense knowledge
━━━━━━━━━━━━━━━━━━━
💡 Key Responsibilities
━━━━━━━━━━━━━━━━━━━
🔹 Managing a team of outbound sales agents
🔹 Monitoring daily and monthly targets
🔹 Coaching and motivating staff
🔹 Handling escalated customer queries
🔹 Improving reconnection and retention rates
🔹 Conducting performance reviews and reporting
🔹 Managing appointments, sales queues, and turnaround times
🔹 Driving customer satisfaction and operational excellence
This role requires someone who is target-driven, innovative, solution-focused, and passionate about customer service and leadership.
━━━━━━━━━━━━━━━━━━━
🌟 Why You Should Apply
━━━━━━━━━━━━━━━━━━━
Working at Fidelity Services Group gives you the opportunity to:
✅ Build leadership experience
✅ Grow your sales and management career
✅ Work in a dynamic professional environment
✅ Improve your customer service and business management skills
✅ Join a respected South African company
━━━━━━━━━━━━━━━━━━━
📲 APPLY NOW
━━━━━━━━━━━━━━━━━━━
🔗 Apply here:
https://fidelityservicesgroup.simplify.hr/vacancy/albzoi
📢 Follow our WhatsApp Channel for daily job updates, internships, learnerships, bursaries, remote jobs, and career opportunities across South Africa:
👉 Follow the Job OPPORTUNITY 2025 channel on WhatsApp:
https://whatsapp.com/channel/0029Vb2fWvZ5K3zXcrrnY631
━━━━━━━━━━━━━━━━━━━
#jobsinsouthafrica #jobs #recruitment #growwhereyouwanttogo #nurtureyourfuture #peoplareourpassion #itrecruitment #careers #hiring #nowhiring #itjobs #nurturingfutures #nurtureyourcareer #technologyjobs #jobalert
Comments
Post a Comment