Are you the "Air Traffic Controller" of logistics? If you have 2–3 years of experience moving orders from warehouse to doorstep, the **iStore Head Office** in Sandton wants you.
This isn't just a "job"—it’s **CV Gold**. Managing the national online operations for Apple’s premier partner in South Africa is a high-stakes, high-reward career move.
### 📍 The Quick Facts:
* **Role:** eCommerce Operations Agent (Mid-Senior Level)
* **Location:** Sandton, Gauteng (Head Office - No Remote)
* **Salary:** R25k – R32k CTC (Up to **R35k+** if you know Shopify/TMS)
* **Closing Date:** 31 May 2026 (34 Days Left!)
* **Industry:** Consumer Electronics / Retail
### 🛠️ What You’ll Actually Do
You are the engine behind **iStore.co.za**. When a customer buys an iPhone for Same Day delivery, you ensure it happens.
* **98% SLA Target:** You own the "On-Time & In-Full" delivery performance.
* **Courier Management:** Oversee partners, driver capacity, and peak event planning.
* **Problem Solving:** Troubleshoot missing MacBooks and late deliveries.
* **Omni-channel:** Coordinate Click & Collect with store managers nationwide.
### 🚩 Real Talk: The "Jobbing101" Red Flags
* **High Pressure:** Apple customers expect perfection. A 98% SLA is brutal—if a courier fails on iPhone launch day, you’re the one fixing it at 7:00 PM.
* **Not a Call Centre:** Despite the "Agent" title, this is a mid-senior ops role managing national logistics.
* **Peak Season Grind:** Black Friday and iPhone launches mean all hands on deck. Expect overtime during the "Golden Quarter" (Sept–Dec).
### ✅ Who Should Apply?
* **Experience:** 2–3 years in retail ops, eCommerce fulfilment, or logistics.
* **Background:** Ideally from Takealot, Superbalist, Bash, or managing Click & Collect for major retailers (Woolies/TFG).
* **Skills:** Intermediate Excel is a must. If you know **Shopify, Magento, or TMS platforms**, you are at the top of the pile!
### ❌ Who Should Skip?
* If you have less than 2 years of experience.
* If you are looking for remote work (This is 100% office-based).
* If you only have customer service/call centre experience without the backend logistics side.
### 🔗 How to Apply
### 📢 Stay Updated on the Latest Jobs!
Don't miss out on the best opportunities in South Africa. Get instant alerts directly on your phone:
👉 **Follow the Job OPPORTUNITY 2025 channel on WhatsApp**
https://whatsapp.com/channel/0029Vb2fWvZ5K3zXcrrnY631
Comments
Post a Comment