# **Exciting Career Opportunity: Switchboard Operator & Bed Bookings at Durdoc Hospital**

 

Are you an experienced **Switchboard Operator** with hospital experience? **Joint Medical Holdings (JMH)** is looking for a dedicated professional to join their **Durdoc Hospital – Reception Division**. This is an excellent opportunity for individuals passionate about patient care and hospital administration.  

## **Job Title:**  

**Switchboard Operator & Bed Bookings (x1)**  

## **Key Responsibilities:**  

- Manage **hospital switchboard operations** professionally and efficiently.  

- Handle **incoming and outgoing calls**, ensuring all calls are answered within **three rings**.  

- Liaise with **doctors, patients, hospital staff, and executive personnel**.  

- Handle **bed bookings** and coordinate with **Unit Managers** for patient discharges and available beds.  

- Ensure **patient confidentiality** and manage sensitive information professionally.  

- Assist with **hospital admissions, medical aid pre-authorizations, and reception duties**.  

- Log calls for **faulty lines and switchboard issues**.  

- Maintain **hospital telephone lists** and ensure all emergency procedures are followed.  

## **Requirements & Skills:**  

✔ **Grade 12 qualification** (Matric)  

✔ **1-2 years of hospital experience** (essential)  

✔ **Medical aid & pre-authorization knowledge**  

✔ **Computer literacy**  

✔ **Experience in switchboard operations**  

✔ **Ability to work independently & under pressure**  

✔ **Strong communication & decision-making skills**  

✔ **Willingness to work shifts (Day/Night)**  

## **Why Join JMH?**  

At **JMH**, we are committed to providing top-quality healthcare services and fostering a supportive work environment. Our values include **professionalism, respect, and continuous staff development**.  

## **How to Apply:**  

📩 **Email your CV & supporting documents** to **durrecruit@jmh.co.za**  

📅 **Closing Date:** **21 March 2025**  

⚠ **POPIA Compliance Notice:**  

By applying, you consent to the **Protection of Personal Information Act (POPIA)** regulations. If unsuccessful, your personal information will be securely destroyed.  

Take the next step in your career—apply today and be part of a trusted **hospital network in 2025!**