Are you passionate about customer service and the automotive industry? Morgan Motor Group is looking for a dedicated **Service Advisor** to join our dynamic team. If you have experience in the field and are eager to work in a fast-paced environment, this opportunity is for you!
## **Why Join Morgan Motor Group?**
At Morgan Motor Group, we prioritize excellence in customer service and ensure a seamless experience for our clients. As a **Service Advisor**, you will play a crucial role in ensuring customer satisfaction while optimizing workshop efficiency.
## **Job Title:** Service Advisor
📅 **Closing Date:** 31 March 2025
🏢 **Brands:** Nissan | Suzuki | Mitsubishi Motors
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## **Key Responsibilities**
✅ **Customer Bookings:** Contact service customers to schedule bookings.
✅ **Sales & Upselling:** Promote labor and parts sales to enhance service experience.
✅ **Authorization & Estimates:** Obtain customer authorization for additional repairs and update them on costs and delivery times.
✅ **Job Card Management:** Record customer instructions, approvals, and ensure job cards are accurately completed.
✅ **Security & Compliance:** Secure vehicles in the workshop and obtain necessary approvals from service plans and warranty providers.
✅ **Invoice Processing:** Ensure timely costing and invoicing of job cards, with all required documents signed.
✅ **Follow-Ups:** Monitor outstanding payments and ensure customer satisfaction after service completion.
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## **Minimum Requirements**
✔ **Education:** Grade 12 certificate
✔ **Experience:** Minimum 2 years of experience as a Service Advisor
✔ **Technical Skills:** Familiarity with Evolve, CMS, and OEM systems (advantageous)
✔ **Customer Service:** Exceptional communication and customer service skills
✔ **Computer Literacy:** Proficient in relevant software
✔ **Integrity:** Clear criminal record
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## **Why This Job Is Perfect for You**
🔹 **Career Growth:** Join a reputable automotive group with opportunities for professional development.
🔹 **Dynamic Work Environment:** Engage with customers and be part of a team that values excellence.
🔹 **Industry Exposure:** Work with leading automotive brands – Nissan, Suzuki, and Mitsubishi Motors.
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## **How to Apply**
📧 **Email your CV to:** adelenel@groupmorgan.co.za
📅 **Application Deadline:** 31 March 2025
Secure your future in the automotive industry—**apply today!**
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