# **Reservations Office Administrator Vacancy at Ultimate Safaris – Apply Now!**

 

Are you passionate about the travel and hospitality industry? Do you have strong organizational and administrative skills? If so, **Ultimate Safaris** is looking for a **Reservations Office Administrator** to join our dynamic team in Windhoek, Namibia!  

This is an exciting opportunity to be part of a company dedicated to providing **life-enriching safari experiences**, where attention to detail and exceptional customer service are at the heart of what we do.  

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## **About the Role**  

As a **Reservations Office Administrator**, you will play a crucial role in supporting our **Reservations Tribe** by ensuring seamless booking processes, maintaining strong relationships with key partners, and managing administrative duties effectively.  

### **Key Responsibilities:**  

✅ Assist the Reservations team with bookings from various channels, including tour operators, travel agents, online booking platforms (OTAs), corporate clients, and direct customers.  

✅ Handle **reservation confirmations, cancellations, and invoicing** efficiently.  

✅ Assist with **debt management** and administrative record-keeping.  

✅ Build and maintain **strong relationships with travel agents and tour operators**.  

✅ Monitor and manage **yield strategies**, ensuring that all provisional bookings are confirmed or released within specified timeframes.  

✅ Provide operational support by ensuring **arrival information** is correctly recorded and shared with relevant departments in advance.  

✅ Offer general **support to the Reservations team**, including training and mentorship when needed.  

✅ Perform additional administrative tasks as assigned by management.  

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## **Requirements:**  

✔ Must be a **Namibian citizen or permanent resident**.  

✔ A valid **driver’s license** is advantageous.  

✔ Prior **experience in the hospitality industry** is beneficial.  

✔ Proficiency in **Microsoft Office programs (MS Word, Excel, Outlook, etc.)**.  

✔ Excellent **spoken and written English** with strong telephone etiquette.  

✔ Strong **work ethics, reliability, and attention to detail**.  

✔ Exceptional **organizational and time-management skills**.  

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## **What We Offer:**  

At Ultimate Safaris, we believe in **rewarding and supporting our team members**. Our competitive package includes:  

💰 **Market-related salary**  

🏥 **Medical aid contributions**  

🏦 **Pension contributions**  

🎉 **Long Service Awards (14th Cheque)**  

🏆 **Performance-based annual bonus (13th Cheque)**  

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## **How to Apply**  

If you're ready to embark on this exciting journey with **Ultimate Safaris**, we’d love to hear from you!  

📩 **Send your CV, application letter, a recent photo, and references** to **HR@ultimatesafaris.na**.  

**🔹 Application Deadline:** 17 February 2025  

**🔹 Only shortlisted candidates will be contacted.**  

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## **Why Join Ultimate Safaris?**  

At Ultimate Safaris, we specialize in **exceptional safari experiences** that immerse our guests in Namibia’s breathtaking landscapes and wildlife. Joining our team means being part of a company that values **excellence, sustainability, and meaningful travel experiences**.  

Don’t miss this opportunity to build your career with a leading name in the safari industry. **Apply today!**