# **Onsite Administrator Job in Pretoria – Apply Now!**

Are you an organized and detail-oriented professional looking for an **onsite administrator job in Pretoria**? Moso Consulting Services is hiring! If you have a passion for customer service, administrative excellence, and medical aid scheme knowledge, this is the perfect opportunity for you.  

## **Job Opportunity: Onsite Administrator (Pretoria)**  

Moso Consulting Services is seeking a highly motivated **Onsite Administrator** to join our team in **Pretoria**. This role reports directly to the **Senior Manager for Corporate Services** and plays a crucial part in supporting **medical aid scheme members**.  

### **Key Responsibilities**  

As an **Onsite Administrator**, you will:  

- Act as an interface between **members and medical aid schemes**.  

- Attend to **walk-in members**, assisting them with queries and concerns.  

- Advise members on selecting the most **suitable medical aid plans** based on their healthcare needs.  

- Resolve member queries efficiently and professionally.  

- Capture all queries into the **CRM system** and ensure they are updated in the **query spread report**.  

- Conduct **follow-ups on member queries** to ensure resolution.  

- Adhere to **internal workflow processes** and ensure compliance with **medical aid rules and client subsidies** under **SALGA (South African Local Government Association)**.  

- Ensure all **member information is managed according to POPIA (Protection of Personal Information Act) standards**.  

- Maintain knowledge of various **medical aid schemes**, including **Bonitas, LA Health, KeyHealth, Sizwe-Hosmed, and Samwumed**.  

### **Key Skills & Abilities Required**  

To succeed in this role, you should possess:  

✔ **Attention to detail** – Ensure accuracy in capturing and managing information.  

✔ **Time management skills** – Handle multiple queries and tasks efficiently.  

✔ **Customer-centric approach** – Provide exceptional service to medical aid members.  

✔ **Team player attitude** – Work collaboratively with colleagues and managers.  

✔ **Strong organizational skills** – Maintain proper documentation and follow-up systems.  

✔ **Professional telephone etiquette** – Communicate effectively with members.  

✔ **Ability to work under pressure** – Manage high-volume queries and deliver results.  

✔ **Positive attitude** – Show enthusiasm and dedication towards work responsibilities.  

### **Technical Skills Required**  

Proficiency in the following software is essential:  

- **MS Word** (Intermediate level)  

- **MS Outlook** (Email and communication)  

- **MS Excel** (Data capturing and reporting)  

### **Qualifications & Requirements**  

- **Matric (Grade 12) Certificate**  

- **Post-matric qualification** (Preferred)  

- **RE 5 FAIS Regulatory Examination** (Mandatory)  

## **How to Apply**  

If you meet the requirements and are ready to take on this **exciting Onsite Administrator position**, send your **detailed CV and relevant qualifications** to:  

✉ **Email:** [recruit@moso.co.za](mailto:recruit@moso.co.za)  

📅 **Closing Date:** 18 February 2025  

Moso Consulting Services is an **equal opportunity employer** committed to diversity, fairness, and accessibility.  

🌐 **Visit our website**: [www.moso.co.za](https://www.moso.co.za)  

## **Why Work at Moso Consulting Services?**  

At **Moso Consulting Services**, we are dedicated to providing **financial solutions with passion**. Our team values **responsiveness, accessibility, and fairness**, creating an environment where employees can thrive and grow.  

👉 **Don’t miss this opportunity! Apply today and be part of a company that values professionalism and career development.**