# **IT Hardware Asset Analyst Job Opportunity in Houghton – Apply Now!**

 

Are you an experienced **IT Hardware Asset Analyst** looking for a new challenge? A leading company in **Houghton** is hiring for this crucial role to manage IT hardware assets and mobile devices across the organization. If you have a strong background in **IT asset management, telecommunications, and ITIL-aligned environments**, this opportunity is for you!  

## **Job Title: IT Hardware Asset Analyst**  

📍 **Location:** Houghton  

📅 **Posted On:** 10 November 2024  

📜 **Reference Number:** SBV-608  

💼 **Job Type:** Permanent  

📊 **Work Level:** Junior  

💰 **Salary:** Market-related  

👥 **Employment Equity Position:** Yes  

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## **Key Responsibilities**  

### **1. IT Hardware Asset & Mobile Device Management**  

- Coordinate the **IT hardware asset and mobile device** functions across the organization.  

- Manage **user contracts (data, voice, SMS), contract renewals, and allocations**.  

- Configure IT hardware assets and mobile devices based on corporate standards.  

- Handle **SIM swaps, new SIM card activations, and terminations**.  

- Assign and track **IT hardware assets, mobile devices, and SIM cards** to the correct departments.  

- Oversee the **transfer of contracts from the company to personal ownership** as per policy.  

- Maintain an **updated asset register** by tagging all IT hardware assets and mobile devices.  

- Ensure **accurate tracking of asset movements**, including repairs, reallocations, and decommissioning.  

- Retrieve IT assets from exiting employees to ensure proper asset recovery.  

- Deploy and support **enterprise applications on mobile devices**.  

- Troubleshoot and escalate enterprise **handheld device issues** when necessary.  

- Work with vendors on **new product releases, pricing updates, and upgrades**.  

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### **2. IT Asset Usage Analysis & Reporting**  

- Perform **daily inventory scans** to monitor asset usage.  

- Generate reports on **mobile device provisioning, troubleshooting, and lifecycle management**.  

- Evaluate IT assets to ensure **optimal performance and cost efficiency**.  

- Identify and propose plans for **disposing of aging assets**.  

- **Decommission** unused IT assets and contracts as per company policy.  

- Maximize asset utilization to **improve ROI**.  

- Monitor **data and voice usage trends**, suggesting suitable packages for users.  

- Handle **user queries, device locks/unlocks, and security issues**.  

- Block stolen devices, update the asset register, and inform **mobile service providers**.  

- Participate in **smartphone upgrade projects and device testing**.  

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### **3. Financial & Compliance Management**  

- Evaluate vendor **pricing, contracts, and maintenance programs**.  

- Monitor **voice and mobile device bills**, identifying cost trends and potential abuse.  

- Act as the **primary contact for IT hardware asset purchases and upgrades**.  

- Validate and reconcile **monthly telecom invoices**.  

- Assist Finance with **billing analysis, disputes, and reconciliations**.  

- Optimize **data carrier plans** to reduce costs.  

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### **4. Administrative & Governance Support**  

- Log and analyze **IT asset trends and provide recommendations**.  

- Conduct **quarterly audits** to ensure reporting accuracy.  

- Maintain and update **Configuration Management Databases (CMDBs)**.  

- Track all asset movements and provide **monthly reports** on usage.  

- Ensure **IT hardware and mobile device policies** are enforced.  

- Assist in **developing policies** for device management, deployment, and reallocation.  

- Create user-friendly **documentation and training materials**.  

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### **5. Stakeholder & Vendor Management**  

- Liaise with service providers for **mobile device upgrades, SIM swaps, and handset replacements**.  

- Support center managers in **managing active telecom services**.  

- Handle vendor queries related to **invoice disputes, billing errors, and credits**.  

- Follow up on **device repairs and new orders** weekly.  

- Work closely with Finance to track **invoice processing and payments**.  

- Provide **remote assistance** to employees with device-related issues.  

- Collaborate with **mobile network operators** on hardware-related problems.  

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## **Required Qualifications & Experience**  

### **📌 Minimum Experience:**  

✅ **4 years** in an **IT Service Desk or Call Centre** role (preferably in telecommunications).  

✅ **2 years** in an **ITIL-aligned asset management** environment.  

### **🎓 Education & Certifications (Preferred but Not Mandatory):**  

✔️ **Business Intelligence Certificate** (Advantageous).  

✔️ **Relevant IT Diploma/Degree, MCSE, or MCITP**.  

✔️ **ITIL Certification** (Advantageous).  

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## **Why Join This Role?**  

🚀 **Opportunity to work in a dynamic IT asset management environment**.  

📈 **Gain experience in telecom and IT hardware lifecycle management**.  

💡 **Collaborate with vendors and key stakeholders** to enhance IT asset utilization.  

📊 **Analyze and improve IT asset efficiency, helping to reduce company costs**.  

💰 **Market-related salary with long-term career growth potential**.  

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## **How to Apply?**  

Interested candidates can apply directly using the following link:  

🔗 [**Apply Here**]()  

📅 **Apply Before:** The position may close soon, so don’t wait—apply today!  

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## **Boost Your IT Career Today!**  

This **IT Hardware Asset Analyst** role in **Houghton** is the perfect opportunity for IT professionals looking to grow in **hardware asset management and telecommunications**. If you meet the qualifications, apply now and take the next step in your career!