# Advance Your Career with Contact Centre Manager Training – Register Today!

 

## Why Choose Forek Institute of Technology?  

**Forek Institute of Technology**, established in 2009, has been a leader in providing artisans and skills training across South Africa. We offer accredited, industry-relevant programs designed to help you thrive in your career.  

## Contact Centre Manager NQF Level 5 (SAQA ID: 99687)  

**Credits**: 205  

**Accreditation Number**: AQCTO  

### **Occupational Purpose**  

The **Contact Centre Manager** program equips learners with the skills to manage and optimize the operations of contact centres. Whether you're looking to advance in your current role or begin a new career, this qualification opens the door to exciting opportunities in customer relationship management and operational excellence.  

### **What You'll Learn**  

Graduates of this program will be able to:  

- Manage and control contact centre costs effectively.  

- Plan and achieve operational targets efficiently.  

- Lead and manage contact centre personnel.  

- Foster strong customer and supplier relationships.  

- Ensure compliance with quality standards.  

- Optimize processes and technology within the contact centre environment.  

### **Entry Requirements**  

To enroll, you need one of the following:  

- A **NQF Level 4 qualification** or a **Grade 12/Matric Certificate**.  

- Recognition of Prior Learning (RPL).  

## Why This Program is Your Gateway to Success  

The **Contact Centre Manager NQF Level 5 qualification** is perfect for those looking to establish themselves in a leadership position within the contact centre industry. With Forek Institute of Technology, you gain a nationally recognized qualification that enhances your employability and career growth prospects.  

## Registration is Now Open!  

Secure your spot today and take the next step in advancing your career.  

### **Contact Us for More Information**  

📞 **Call**: 068 048 6967  

📱 **WhatsApp**: 060 728 6757  

🌐 **Visit**: [www.forek.co.za](http://www.forek.co.za)  

📍 **Training Centre Address**: Factory No. 107, Kabokweni Industrial, 1245  

📖 **Facebook**: [Forekinstitute Training Centre](https://www.facebook.com/ForekinstituteTrainingCentre)  

### **Why Wait? Register Now!**  

- Contact Centre Manager Training  

- NQF Level 5 Contact Centre Qualification  

- Accredited Skills Training South Africa  

- Forek Institute of Technology Courses  

- Contact Centre Management Certification  

- Best Skills Training Centers in South Africa  

- Kabokweni Industrial Training Opportunities  

- Contact Centre Manager Career Path  

Optimize your future with Forek Institute of Technology – Your Partner in Skills Development.