Skip to main content

# Join Takealot as a Delivery Team Assistant in Cape Town!

 




Are you passionate about e-commerce and delivering exceptional customer experiences? Takealot.com, South Africa's leading online retailer, is looking for a **Delivery Team Assistant** to join their dynamic team in Cape Town.  


This role is central to the success of the Takealot Delivery Team (TDT), acting as a communication hub between customer services and the branch network. If you thrive in a fast-paced environment and love solving problems, this position is perfect for you!  


---


## **Key Responsibilities**  


As a Delivery Team Assistant, you’ll play a critical role in ensuring orders are delivered seamlessly by:  


- Providing timely, accurate, and professional customer service for TDT stakeholders.  

- Resolving delivery issues by clarifying queries, identifying root causes, and taking corrective action.  

- Managing delivery expectations for branches and customers.  

- Ensuring escalated delivery cases are addressed and resolved daily.  

- Utilizing various software tools to find efficient resolutions.  

- Offering inbound and outbound telephonic support to TDT branches for customer service queries.  

- Rescheduling failed deliveries by coordinating with customers and branches.  

- Logging complaints related to branch operations, such as driver conduct.  

- Creating replacement orders for lost or damaged parcels.  

- Investigating escalated customer service issues in real time and providing feedback to enhance customer experience.  

- Identifying gaps and suggesting improvements in the delivery network.  


---


## **Requirements**  


To excel in this role, you’ll need:  


- **Customer-first mindset**: Demonstrated ability to create positive customer experiences.  

- **Attention to detail**: Exceptional accuracy and focus on details.  

- **Strong communication skills**: Excellent command of English, both verbal and written.  

- **Tech-savvy skills**: Proficiency in typing and navigating various software tools.  

- **Problem-solving abilities**: Logical approach to resolving issues and making informed decisions.  

- **Versatility and adaptability**: Willingness to work weekends and overtime as needed.  

- **Experience**: 6-12 months in customer service (logistics or supply chain experience is a plus).  


---


## **Qualifications**  


- **Education**: National Senior Certificate or higher.  

- **Skills**: Strong analytical and critical thinking abilities, high energy, and a solutions-oriented mindset.  


---


## **What Makes Takealot Special?**  


At Takealot.com, employees are:  


- Entrepreneurial and dynamic, striving to be the best in their field.  

- Collaborative problem solvers, constantly looking for innovative solutions.  

- Passionate about e-commerce and customer satisfaction.  

- Encouraged to challenge the status quo and think like business owners.  


Takealot is an **Equal Opportunity Employer**, and applicants from previously disadvantaged groups and individuals with disabilities are encouraged to apply.  


---


## **Why Join Takealot?**  


- Be part of Africa's leading e-commerce company.  

- Collaborate with a team of smart, innovative, and customer-centric professionals.  

- Enjoy a fast-paced, supportive environment that values ownership and execution.  


---


## **How to Apply**  


To apply for this exciting opportunity, visit the official Takealot Careers page:  

[Takealot Delivery Team Assistant Application](https://www.takealot.com/careers/jobs/6457373)  


Complete the application form, upload your CV, and attach all required documents, including:  


- Certified copy of your ID.  

- Certified copy of your matric certificate.  


Ensure you meet the requirements and consent to background checks before submitting your application.  


---


## **Boost Your Career with Takealot**  


If you’re passionate about e-commerce, logistics, and delivering world-class service, this is your chance to shine. Join Takealot and be part of a team that’s transforming online shopping in Africa!  


### Apply now and become part of an extraordinary team!  


---



Comments

Post a Comment

Popular posts from this blog

# YES Youth Teacher Assistant Opportunity - Apply Now!

  Are you passionate about education and eager to make a difference in young learners' lives? SkillsOneTwoThree Pty Ltd, in partnership with the YES (Youth Employment Service) initiative, is offering an incredible opportunity for aspiring educators to join as **Teacher Assistants**. This 12-month fixed-term program is based in **Johannesburg, Gauteng**, and provides valuable hands-on experience in the education sector while earning a stipend of R4,782.00 per month.   ## Job Overview   As a **Teacher Assistant**, you will play a vital role in supporting classroom activities, ensuring smooth operations, and contributing to the academic success of primary and beyond-level students.   ### Key Responsibilities   - Assist teachers with lesson preparation, including gathering materials and setting up equipment.   - Support students individually or in small groups to reinforce lessons and provide personalized attention.   - Superv...
Post a Comment
Read more

# Student Nurse Training for 2025: Apply Now at Limpopo College of Nursing

  The Limpopo College of Nursing invites applications for its **Diploma in Nursing: General** program for the 2025 academic year. This is a fantastic opportunity for aspiring nurses to embark on a rewarding career in healthcare.  ## Overview of the Diploma in Nursing Program - **Program Name:** Diploma in Nursing: General   - **Duration:** 3 Years   - **Total Credits:** 364   - **Medium of Instruction:** English   - **NQF Level:** 6   This comprehensive three-year diploma program is designed to equip students with the necessary skills and knowledge to excel in the nursing profession. Upon successful completion, candidates will be eligible for registration with the South African Nursing Council (SANC) under Regulation R. 171. ## Admission Requirements To qualify for the Diploma in Nursing program, applicants must meet the following criteria: - **Educational Qualifications:**   - Senior Certificate with endorsement (Matric e...
Post a Comment
Read more

**Internship Opportunity at Ultra Liquors**

**Company:** Ultra Liquors   **Location:** Multiple Locations Across South Africa   **Job Type:** Internship   **Duration:** 18 Months   **Start Date:** ASAP   **Application Deadline:** 31 August 2024   **About Ultra Liquors:** Ultra Liquors is an award-winning, national beverage company with a reputation for excellence and innovation in the industry. We are excited to offer an internship opportunity at various stores across South Africa. This program is designed to provide you with valuable workplace experience and help you obtain the relevant qualification. **Objective:** The internship aims to offer practical workplace experience that supports the attainment of your qualification. Interns will be placed at specific stores, where they will gain hands-on experience in various disciplines. **Disciplines Include:** - Financial Management - Business Management - Marketing Management **Store Locations:** - Bedelia - Bloemfontein -...
Post a Comment
Read more