# Job Opportunity: Administration Controller (40hr) – Relay Jeans, Golden Walk, Gauteng
Are you passionate about retail, administration, and fashion? Relay Jeans, a leading South African denim lifestyle brand, is seeking a dynamic **Administration Controller** to join their team at Golden Walk, Gauteng. This is your chance to work with a renowned brand and grow your career in the retail industry.
## **Position Overview**
As the **Administration Controller**, you will play a crucial role in ensuring the store's operations run seamlessly. You'll support the store manager in stock control, administration, and customer engagement while upholding Relay Jeans' commitment to exceptional customer service.
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### **Key Responsibilities**
- **Stock & Administration**
- Assist the Store Manager with stock-taking and store administration.
- Monitor and analyze stock movement to maintain optimal inventory levels.
- Implement risk management procedures to mitigate stock losses and shrinkage.
- **Reporting & Systems**
- Extract and analyze store reports on turnover and stock performance.
- Present findings and insights to the Store Manager.
- Organize and maintain efficient in-store filing systems.
- **Cash Management & Security**
- Monitor and control cash or transactional activities to ensure compliance with processes.
- Uphold safety and security procedures in-store.
- **Customer Experience**
- Process customer transactions via the retail system (POS).
- Identify customer needs through professional engagement and communication.
- Promote customer loyalty programs, such as cash rewards, to enhance satisfaction.
- Continuously improve customer experience and satisfaction.
- **Sales & Merchandising**
- Work with the team to meet sales targets and implement store objectives.
- Stay updated with the latest fashion trends to advise customers effectively.
- Adhere to visual merchandising principles and maintain store housekeeping.
- **Personal Development**
- Take initiative to develop selling skills and product knowledge.
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### **Qualifications & Skills**
#### **Minimum Requirements**
- Grade 12 qualification.
- At least 3 years of experience in retail or administration.
#### **Essential Skills**
- Strong interest in fashion and retail.
- Exceptional administrative abilities.
- Proficient in computer systems and retail POS systems.
- Effective communication and professional demeanor.
- Ability to work under pressure and manage multiple tasks.
- Strong organizational and planning skills.
- Independent and proactive.
#### **Behavioral Attributes**
- Energetic and enthusiastic with a sense of urgency.
- Strong relationship-building skills.
- Customer-centric mindset with problem-solving abilities.
- Ability to adopt innovations in technology and digital applications.
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### **What We Offer**
At **Relay Jeans**, part of the TFG Group, we value our people as our greatest asset. By joining us, you’ll have the opportunity to:
- Work with a purpose-led organization dedicated to making an industry-wide impact.
- Collaborate with a diverse team of designers, makers, and innovators.
- Explore endless growth opportunities across our globally diversified retail portfolio of 34 lifestyle and apparel brands.
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### **About Relay Jeans**
Relay Jeans is celebrated for its youthful, on-trend products and specialist denim expertise. Crafted from the highest quality denim, our products combine comfort with style to inspire South Africans to live their best lives.
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### **How to Apply**
Don’t miss out on this exciting opportunity to work with one of South Africa’s leading lifestyle brands!
**Apply now via the official TFG Careers website:**
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