**Receptionist Vacancy at Netcare Medicross Pinetown: Join a Leading Healthcare Provider in South Africa**

Are you passionate about delivering exceptional customer service in a medical setting? Do you have strong communication skills and a commitment to patient care? **Netcare Medicross Pinetown** is hiring a **Medical Receptionist** in the Primary Care Division. This role offers a unique opportunity to work in a professional, supportive healthcare environment while making a meaningful impact on patients' lives.

### About Netcare Medicross Pinetown

As part of the **Netcare Healthcare Group**, Netcare Medicross Pinetown is dedicated to providing high-quality, person-centered healthcare services in South Africa. Our values—**CARE, TRUTH, PARTICIPATION, COMPASSION,** and **DIGNITY**—define our approach to healthcare and guide every interaction with patients, staff, and the community. By joining us, you’ll become part of an organization committed to excellence, respect, and compassionate service.

### Position Overview

- **Job Title:** Receptionist (Medical)

- **Department:** Primary Care Division

- **Location:** Netcare Medicross Pinetown, KwaZulu-Natal

- **Application Closing Date:** 07 November 2024

As the **Receptionist**, you’ll often be the first point of contact for patients and visitors. Your role is key to creating a positive patient experience by handling admissions, managing inquiries, and upholding our service standards.

### Key Responsibilities

- **Efficient Admissions Management**: Oversee patient admissions with accuracy and attention to detail.

- **Customer Service Excellence**: Provide compassionate, person-centered service to patients, visitors, and staff.

- **Administrative Duties**: Manage the switchboard, handle billing, process payments, and assist with other clerical tasks.

- **Brand Representation**: Serve as a Netcare Brand Ambassador, embodying our values and enhancing the patient experience.

### Service Standards at Netcare

At Netcare, we adhere to specific service standards to ensure an inclusive, respectful, and high-quality patient experience:

- Greet patients and visitors with warmth and respect.

- Wear a name badge for easy identification.

- Maintain proper hand hygiene practices.

- Show compassion and respect for patient consent.

- Embrace diversity to foster inclusivity and professionalism.

### Minimum Requirements

To be considered for this position, candidates must meet the following criteria:

- **Matric Certificate** (NQF level 4).

- **Higher Certificate** (NQF level 5) is preferred.

- **1-2 years** of experience in a similar role, ideally in a hospital or clinic setting.

- Intermediate skills in **Microsoft Word, Outlook, and Excel**.

- Knowledge of **Medical Schemes** (advantageous).

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### How to Apply

If you’re excited to be part of a dedicated team at Netcare, send your CV to **podrecruitment@netcare.co.za**. Use the subject line “Medicross Pinetown Receptionist Application.”

**Please note:**

- By applying, you agree to the processing of your personal information for recruitment purposes.

- Only shortlisted candidates will be contacted. If you don’t receive feedback within 30 days of the closing date, consider your application unsuccessful.

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### Why Choose a Career with Netcare?

At **Netcare**, we’re passionate about providing a supportive, inclusive workplace that fosters personal and professional growth. As a leading healthcare provider, we offer:

- **Person-Centered Healthcare**: Emphasizing patient empowerment and individualized care.

- **Digital Innovation**: Utilizing advanced technologies to enhance healthcare delivery.

- **Data-Driven Decisions**: Leveraging insights to ensure the best patient outcomes and operational efficiency.

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### Commitment to Employment Equity

Netcare is dedicated to creating a diverse and inclusive workplace. Our Employment Equity plan and targets guide our recruitment process, and we strongly encourage applications from individuals with disabilities.

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### Netcare’s Strategy: Leading with Care, Technology, and Quality

Netcare stands out in the South African healthcare landscape with our commitment to:

- **Patient Empowerment**: Involving patients in their healthcare journey for improved satisfaction.

- **Digital Integration**: Simplifying healthcare through digital touchpoints that streamline experiences.

- **Data-Driven Insights**: Using comprehensive data to enhance patient care and operational effectiveness.

Take this opportunity to grow your career with a leading healthcare provider that values innovation, integrity, and compassionate service. **Apply today and make a difference in healthcare at Netcare Medicross Pinetown!**