**Job Vacancy: Emergency Unit Administration Assistant at eMalahleni Private Hospital**

 

**Position:** Emergency Unit Administration Assistant  

**Location:** eMalahleni Private Hospital, Emergency Unit  

**Deadline for Application:** Friday, 15 November 2024, at 12:00 PM

eMalahleni Private Hospital is seeking a qualified and experienced **Emergency Unit Administration Assistant** to join our dynamic healthcare team. This exciting opportunity is open to both **internal and external candidates**. As an integral part of our hospital, you will be responsible for assisting patients, doctors, suppliers, and co-workers with various administrative tasks, ensuring the smooth operation of our emergency unit.

### **Purpose of the Job:**

The **Emergency Unit Administration Assistant** will be responsible for assisting all clients (patients, doctors, suppliers, and co-workers) with queries and directing them to the appropriate person for resolution. This includes the billing of doctor accounts for Casualty Admissions, receiving payments for outstanding doctor accounts, and obtaining Specialist Authorizations from Medical Schemes for referred patients.

### **Key Responsibilities:**

- **Maintain hospital standards** to ensure high-quality healthcare services.

- **Admission and checking** of all Casualty Files using the **Good X System**.

- **Accurate data input** on the Good X System to ensure correct patient information.

- Obtain **WCA/FEMA/RMA registration** and claim numbers.

- Ensure **correct documentation** for WCA/FEMA/RMA and follow up on outstanding documents.

- **Submit doctor’s claims** to funders and perform **age analysis** to follow up on medical aid and non-medical aid funders.

- Use **ICD-10 coding** for accurate file classification.

- Maintain the current **hospital filing system** and assist with archiving patient records.

- Focus on a **cost-effective administration operation** while ensuring quality patient care.

### **Qualifications & Experience:**

- **National Senior Certificate (Matric)** or equivalent qualification.

- At least **2 years of hospital reception experience**.

- Proficient in **MS Office**.

- **Basic ICD-10 coding knowledge** is required.

- Familiarity with **Good X and Tri-Four systems** will be advantageous.

- **Medical Aid knowledge** is essential.

### **Competencies:**

- **Accurate data capturing** and strong attention to detail.

- Friendly and **approachable demeanor** with excellent customer service skills.

- Ability to work **well under pressure** in a fast-paced environment.

- Proficient in **English** with excellent **telephone etiquette**.

### **How to Apply:**

Interested candidates who meet the above criteria are invited to apply by submitting the following documents:

- CV (Curriculum Vitae)

- Covering letter

- Certified copies of qualifications

Please send your application via email to **hr@ephospital.co.za**, or deliver it in person at the **Human Resource Office** on the 3rd floor of eMalahleni Private Hospital. For further inquiries, contact us at **013 655 3000** or fax us at **013 655 3008**.

### **Important Information:**

- **Application Deadline:** Friday, 15 November 2024, at 12:00 PM.

- **Location:** eMalahleni Private Hospital, 39 Mandela Street, eMalahleni.

Don't miss this chance to be part of a reputable healthcare institution and contribute to providing **quality patient care**. Apply today!

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