Skip to main content

Kiosk Assistant

 



WORLDWIDE EXPRESS


COURIER


GUY


WE'RE HIRING!


Kiosk Assistant - East London


- Deliver optimal customer service to customers, staff members, regional offices members, non-members, and trainees.


- Share customer feedback with team members to ensure customer service is improved.


- Take initiative in noticing and addressing poor service delivery.


Have adequate knowledge of the different departments within TCG.


- Be able to resolve queries correctly and within the agreed SLA.


Log all incoming requests or queries irrespective of the channel of submission.


- Offer first-line support and resolution to all TCG customers and other stakeholders.


-Follow up on all open and pending cases on a daily basis.


Answer correspondence accurately and professionally.


- Where necessary, research required information using available resources.


- Provide product and service information.


- Handle and resolve member, stakeholder and customer complaints and identify and escalate priority issues.


- Strictly adhere to contact center schedule


Minimum Requirements


- National Senior Certificate, Grade 12, or similar qualification.


- Must be computer literate.


- Experience in the courier industry is an advantage.


Excellent verbal and written communication skills.


Valid Drivers license will be beneficial.


Interested?


For your application to be considered, your resume must be emailed to both the email addresses shown below.


fazel@thecourierguy.co.za; recruitment@thecourierguy.co.za


(Use "ELD - Kiosk Assistant" as your subject line).


Closing time for CV's: 04/11/2024


Vacancy Ref # 29102024-1


Important Notice:


The Courier Guy will not demand or request any form of payment in exchange for a job offer, interview, or other supporting documents during the recruitment process.


Please call us at 010 222 2300 to verify the legitimacy of a job posting if you believe that a job offer or posting is fraudulent.


THECOURIERGUY.CO.ZA

Comments

Post a Comment

Popular posts from this blog

# YES Youth Teacher Assistant Opportunity - Apply Now!

  Are you passionate about education and eager to make a difference in young learners' lives? SkillsOneTwoThree Pty Ltd, in partnership with the YES (Youth Employment Service) initiative, is offering an incredible opportunity for aspiring educators to join as **Teacher Assistants**. This 12-month fixed-term program is based in **Johannesburg, Gauteng**, and provides valuable hands-on experience in the education sector while earning a stipend of R4,782.00 per month.   ## Job Overview   As a **Teacher Assistant**, you will play a vital role in supporting classroom activities, ensuring smooth operations, and contributing to the academic success of primary and beyond-level students.   ### Key Responsibilities   - Assist teachers with lesson preparation, including gathering materials and setting up equipment.   - Support students individually or in small groups to reinforce lessons and provide personalized attention.   - Superv...
Post a Comment
Read more

# Student Nurse Training for 2025: Apply Now at Limpopo College of Nursing

  The Limpopo College of Nursing invites applications for its **Diploma in Nursing: General** program for the 2025 academic year. This is a fantastic opportunity for aspiring nurses to embark on a rewarding career in healthcare.  ## Overview of the Diploma in Nursing Program - **Program Name:** Diploma in Nursing: General   - **Duration:** 3 Years   - **Total Credits:** 364   - **Medium of Instruction:** English   - **NQF Level:** 6   This comprehensive three-year diploma program is designed to equip students with the necessary skills and knowledge to excel in the nursing profession. Upon successful completion, candidates will be eligible for registration with the South African Nursing Council (SANC) under Regulation R. 171. ## Admission Requirements To qualify for the Diploma in Nursing program, applicants must meet the following criteria: - **Educational Qualifications:**   - Senior Certificate with endorsement (Matric e...
Post a Comment
Read more

**Internship Opportunity at Ultra Liquors**

**Company:** Ultra Liquors   **Location:** Multiple Locations Across South Africa   **Job Type:** Internship   **Duration:** 18 Months   **Start Date:** ASAP   **Application Deadline:** 31 August 2024   **About Ultra Liquors:** Ultra Liquors is an award-winning, national beverage company with a reputation for excellence and innovation in the industry. We are excited to offer an internship opportunity at various stores across South Africa. This program is designed to provide you with valuable workplace experience and help you obtain the relevant qualification. **Objective:** The internship aims to offer practical workplace experience that supports the attainment of your qualification. Interns will be placed at specific stores, where they will gain hands-on experience in various disciplines. **Disciplines Include:** - Financial Management - Business Management - Marketing Management **Store Locations:** - Bedelia - Bloemfontein -...
Post a Comment
Read more