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**Unlock Your Potential as a Call Centre Agent with FNB: A Guide to Your Next Career Move**

 



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**Hello Future Call Centre Agents!**


Welcome to the dynamic world of FNB, where we embrace change and design for the shapeshifters. As a Call Centre Agent, you play a pivotal role in our commitment to delivering exceptional products and services. Join a team of unique talents, diverse minds, and an adaptable environment that encourages curiosity. Now is your time to explore your potential within a team that ignites effective change.


**What We're Looking For:**


If you have:


- Experience in a call Centre environment

- Long-term insurance customer service expertise

- Assisting clients via email or telephone, handling policy amendments

- Retention experience


**You'll Be an Ideal Candidate if You:**


- Possess 1-3 years' experience in a long-term insurance call center

- Hold a matric certificate or equivalent qualification/certificate


**Additionally, You Can Be a Match if You Have:**


- Experience in an insurance call center

- Strong communication and exceptional telephonic skills


*Note: We are actively seeking CONTRACT CALL CENTRE AGENTS.*


**Application Details:**


- **Application Closing Date:** 31/01/24

- All appointments align with FirstRand Group’s Employment Equity plan.


**How to Apply:**


If you're ready to take the next step, apply now! We look forward to engaging with you further.


**About Us - FNB:**


Serving both retail and commercial customers, FNB transcends beyond banking. We offer life and short-term insurance, innovative savings, and investment products, along with a digital universe of solutions. Our market-leading app and globally recognized rewards system, eBucks, set us apart. FNB, awarded the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report, presents multiple opportunities for a rewarding career. If you aspire to change lives authentically, profoundly, and sustainably, FNB is the place to be.


**Connect with Us:**


*Introduce Yourself:*

Share your story with our recruiters, and we'll reach out if there's a role that aligns with your skills.


*Have Queries?*

Log them via MyQ.


*Ready to Get Started?*

Apply now and embark on a journey with FNB, where your career meets innovation and impact.


*Note: The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can voluntarily disclose disability information, and the Bank maintains confidentiality unless required by law.*


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