π₯️ TECH CAREER ALERT: Cape Union Mart is Hiring in Cape Town! πΏπ¦
Are you a logical thinker with a passion for Information Technology? **The Cape Union Mart Group** is looking for a dedicated **Service Desk Technician** to join their IT team in the beautiful **Cape Town, Western Cape!** If you thrive in a fast-paced environment and love solving technical puzzles, this permanent role is your next big move. ### π Job Overview * **Position:** Service Desk Technician * **Location:** Cape Town, Western Cape * **Industry:** Retail / Information Technology * **Type:** Permanent * **Posted:** 08 May 2026 ### π ️ What You’ll Be Doing As a key member of the IT Service Desk, you will provide essential first-line support to keep the business running smoothly. Your duties include: * **Call Handling & Ticket Logging:** Prioritize and log incoming IT support requests. * **Issue Escalation:** Identify complex issues and move them to senior support teams. * **Support Rotation:** Participate in after-hours on-call ro...